Frequently Asked Questions (FAQ)
What services does Vitamary Digital provide?
Vitamary Digital provides digital marketing, advertising, consulting, and related professional services.
All services are delivered digitally. We do not sell physical products.
Do you ship any physical products?
No.
Vitamary Digital does not ship physical products. All services are delivered online via email, online meetings, dashboards, or third-party platforms.
How are services delivered?
Services are delivered digitally through:
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Email communication
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Online meetings or calls
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Access to digital platforms or advertising accounts
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Reports, strategies, or consulting sessions
When does the service start?
Service delivery begins after:
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Payment is confirmed, and
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Required onboarding steps, information, and access are completed by the client
Delays caused by missing information or access may affect timelines.
Do you guarantee results?
No.
Due to the nature of digital marketing and advertising, specific results, revenue, traffic, or performance are not guaranteed. Outcomes may vary based on market conditions, competition, platform policies, and client cooperation.
Are refunds available?
Refunds are generally not available once a service has started.
Please refer to our Return & Refund Policy for full details and eligibility conditions.
Do you manage advertising budgets?
Advertising budgets paid to third-party platforms (such as Google Ads or Meta Ads) are separate from our service fees and are non-refundable.
Can my advertising or platform account be suspended?
Third-party platforms operate independently and may suspend or restrict accounts based on their own policies.
Vitamary Digital is not responsible for actions taken by third-party platforms.
What information do you need from clients?
Clients may be required to provide:
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Accurate business information
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Platform access (ads accounts, websites, analytics tools)
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Timely approvals and materials
Failure to provide required information may delay service delivery.
How can I contact Vitamary Digital?
You can contact us using the information below:
VITAMARY LLC
7907 4TH ST N STE 23111
St. Petersburg, FL 33702
United States
📧 info@vitamarydigital.com
📞 +1 (323) 405-1016